Stop Losing Money on
Out-of-Scope Work
Easily identify billable work miscategorized in your PSA. Approx 18% of tickets have lost-revenue opportunities. We compare the notes your techs have written against your MSA agreements and find you money.
Managed Services Leak Revenue In Many Places
Frontline techs make mistakes and don't fully understand the nuances of your MSP agreements
Revenue Leakage
Approx 18% of tickets contain missed billables or gray areas that require human review. Every dollar found here goes straight into your pocket; the work has already been done.
Manual Review Time
Just doesn't work. Only senior staff understand the intricacies of the client agreements, and they rarely have time for tedious work, let alone doing it each week.
Contract Complexity
Fixed-fee agreements are complex, and many MSPs have multiple "package agreements" that vary by client. They aren't easy to interpret, especially for frontline techs.
Unbilled Out-of-Scope Work
"Scope creep" is a total profit killer in fixed-fee agreements across all industries. MSP is among the least aware and most difficult to contain.
Everything You Need
Intelligent automation for MSP billing
AI Classification
Two-stage AI validation with 95%+ accuracy. Automatically determines if work is in-scope or billable.
MSA Parsing
Upload agreements and AI extracts inclusions, exclusions, and billing rates automatically.
PSA Integration
Connects with ConnectWise Manage and other PSA systems to classify tickets in real-time.
Auto Billing
Calculates billable amounts based on time spent and rates. Export to Excel, CSV, or JSON.
Multi-Client
Manage multiple MSP clients with complete data isolation. Each client stays separate.
Learning System
Client corrections become training examples, improving accuracy over time.
PSA Integrations
Works seamlessly with your existing tools
Full integration with ConnectWise Manage for seamless ticket classification
Native Autotask PSA integration for automated billing workflows
More integrations coming soon
How It Works
Get started in minutes and start recovering lost revenue today
Upload Your MSA Agreements
Simply upload your Master Service Agreements. Our AI automatically extracts inclusions, exclusions, and billing rates from your contracts.
Connect Your PSA System
Integrate with ConnectWise Manage or your PSA. Untrap reads tickets and time entries to understand what work was performed.
AI Classifies Every Ticket
Two-stage AI validation analyzes each ticket against your MSA. Determines if work is in-scope or billable out-of-scope work.
Review & Bill Clients
Get comprehensive reports with billable amounts calculated. Review classifications, make corrections, and invoice clients with confidence.
Tangible Business Impact
Real results that improve your bottom line
Recover Lost Revenue
Identify and bill for 15-25% more work that was previously unbilled. Turn hidden costs into recovered revenue.
Save Time
Eliminate 10+ hours per month of manual ticket review. Let AI do the heavy lifting while you focus on growth.
Improve Accuracy
Two-stage AI validation ensures consistent, accurate classifications. No more subjective judgment calls.
Scale Effortlessly
Handle unlimited clients and tickets. Our system grows with your MSP without adding overhead.
Calculate Your ROI
Most MSPs recover their investment in the first month. See how much revenue you could be missing.
Cloud Partners
Built on enterprise-grade infrastructure
Partners & Affiliates
Supported by leading innovation organizations
Start Up Partner
Startup Accelerator Partner
Ready to Recover Lost Revenue?
Book a demo and see how much money you could be recovering